I have been posting some angry emojis on the Jush Glamping Facebook site, so thought I had better explain.
If you are going to read through this it is a bit of a story, from which none of the main characters come out looking good.
On Thanksgiving Day (23rd November 2023) Jush fed me and my guest horrible tasting turkey. We were on a group table. My fellow diners all remarked on how awful my turkey looked. At first I didn't know what the problem was - it was actually a late arrival who told me that it was under cooked.
I didn't complain at the time. On that, ChatGPT remarked "It's understandable that you didn't immediately complain on the day, as sometimes situations like these can catch us off guard". No human has taken that view. Haha. Let's move on...
I visited Jush on 7th December 2023 to try to get a practical apology by way of some money back. It was frustrating. In the end I had to ask: "Do you even believe me that the turkey was under cooked?" I was told no - I didn't have photographs or witnesses with me so nothing I said could be believed. And I was complaining in person too late etc.
So what's the real reason I care about this? Well it was either incompetence or malice. With incompetence you might expect to find out some of the details - the owner will tell you about the inexperienced staff member, the process that wasn't adhered to, the thermometer that was misreading, some details. And you get an apology from the person in charge. In this case the owner was too busy to talk to me, preferring to leave me to his staff.
On Wednesday 20th December I ran into Jorg (the owner) outside Max Cow. Until this point we had never met so I introduced myself and tried to fist pump, but instead Jorg gave me a pretty nice gentleman's handshake. So a good start. Then I asked him what happened with the turkey on Thanksgiving. I found his response so amazing I could only walk off. Jorg said "If your date didn't work out don't blame us".
As promised no heroes in this story. As long as the activist owner doesn't take a special interest in your situation then you'll likely have a good experience at Jush. I didn't. If nothing else then at least I've documented here a story that is stranger than fiction.